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Customer
Support is Available to Registered* Users of
Geneweaver®
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Technical
Support
Technical
Support is here to provide support to those who have questions
with the installation or operation of Geneweaver®
Free
technical support is available Monday-Friday (excluding holidays) 9
a.m.-5 p.m. (Eastern Time).
You have the following options:
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First:
check
out our
FAQ and trouble shooting page for known problems and their solutions.
We will post the most frequently asked about solutions
there.
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Sign
up for the Geneweaver
Mailing List.
This free list is an ongoing email forum for asking
questions and exchanging ideas with other Geneweaver®
users. Clicking above will open your email program, 1) leave
the subject line blank, 2) type the word "subscribe"
in the body of the email, and 3) disable or remove
signatures
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Technical
Support Email
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Fax
us at 734-354-6442
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Call
us at 734-354-6449 (M-F 9
a.m.-5 p.m. EST)
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Customer
Support
Customer
Support is here to provide support to those who have pre-sales
questions and ordering issues with Geneweaver®
Customer
support is available via
email to:
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Geneweaver®
customers also receive:
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Option
to purchase upgrades and enhancements at reduced cost
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One
year general limited warranty
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30-day money-back guarantee if purchased from Genes & Things, Inc.
Just
return the program within 30 days to receive a refund minus shipping
charges.
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*Users
are pre-registered if the program is purchased directly from Gene &
Things, Inc., or if the registration
and warranty card has been returned to Genes
& Things, Inc.
Order Geneweaver® Now
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